That's a shame that the WNA is in your laptop, at least with my AIO, not being portable, I can direct-connect to my router. I also contacted Qualcomm's Atheros Division, and they replied that it is Acer's responsibility to provide the necessary drivers-they can't help, they just sell the components to the OEM's, who modify them to work with their products. Thanks for the suggestion, at long last something that worked! This solution seems to work fine for a desktop, but not so well for a portable computer. I doubt that I would buy my next computer from them, now that I know about the quality of their technical support and customer service. Nor is having to pay for shipping to fix a computer that should work, out of the box. Turning in a brand-new computer for someone else's reconditioned computer is never going to be a good solution, to me.
If I had followed their instructions, I would have ended up paying to ship it to Acer for repair,Īnd who knows what I would have gotten back, since their technical support doesn't seem to be aware of this! It's a shame that a lot of unnecessary fixes are being offered, that don't solve the problem,Īnd that Acer support does not advise customers to do that, before they try something more drastic. I have tested that setting for the past few days and have not gone offline once. Uncheck the box labelled "Allow the computer to turn off this device to save power." Then choose Qualcomm Atheros AR5BWB222 Wireless Adapter and The setting in Windows 8 is:Ĭontrol Panel>Hardware and Sound>Device Manager>Network Adapters. Yes, that seems to have fixed the issue for my desktop All-in-One Aspire 5600U.
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